Fallbrook Irrigation Privacy Policy
This Privacy Policy outlines Fallbrook Irrigation's ("Company", "we", "us") commitment to protecting the privacy of its customers and website visitors. We understand the importance of your personal information and are dedicated to
handling it responsibly and in compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA), the California Online Privacy Protection Act (CalOPPA), and other relevant federal regulations.
1. Information Collection
- Contact Information: Name, address, email address, phone number
- Billing Information: Payment card details, billing address
- Order History: Information about your past purchases
- Device and Browsing Information: IP address, browser type, device information, operating system, pages visited, time spent on the site
- Information Provided by You: Customer service inquiries, survey responses, or reviews
2. Information Use
- Processing Orders: Fulfilling and shipping your orders, processing payments, communicating about order status.
- Customer Service: Providing support, addressing questions, and resolving issues.
- Marketing and Communication: Sending promotional materials, newsletters, and offers (with your consent and opt-out options).
- Website Improvement: Analyzing usage, personalizing your experience, and enhancing our website.
- Legal Compliance: Fulfilling legal obligations, responding to lawful requests, and preventing fraud.
3. Information Sharing
- Service Providers: Third-parties who assist with order fulfillment, payment processing, shipping, marketing, and website analytics.
- Business Partners: In select cases, for joint promotions or co-branded offers (only with your explicit consent).
- Legal Requirements: As required by law, such as to comply with subpoenas, court orders, or legal processes.
- Business Transfer: In the event of a merger, acquisition, or sale of the Company.
4. Your California Privacy Rights
Under the CCPA, California residents have specific rights regarding their personal information:
- Right to Know: Request details about the categories and specific pieces of personal information we've collected and how it's used.
- Right to Delete: Request deletion of your personal information (subject to certain exceptions).
- Right to Opt-Out of Sale: Opt-out of the "sale" of your personal information (we may define "sale" broadly under CCPA).
- Right to Non-Discrimination: Exercise your rights without facing discriminatory treatment.
5. Exercising Your Rights
To exercise your rights, please contact us at:
We will verify your identity before processing requests.
6. Data Security
We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, or misuse. However, no internet transmission is 100% secure.
7. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from individuals under 13.
8. Do Not Track Signals
We currently do not process or respond to "Do Not Track" (DNT) signals from your browser.
9. Changes to Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
- Fallbrook Irrigation
- 115 Laurine Ln, Fallbrook, CA
